FAQs
Shipping Information
Delivery Options?
Enjoy purchasing online from our variety of items, place your order and relax! We deliver at your home or workplace for a very affordable fee of TT$30.00 in most locations in Trinidad.
We deliver with discrete private courier company within Trinidad Monday to Friday within working hours (9:00am – 4:00pm).
Delivery of packages to Tobago are shipped by TTPOST Courier Service and have an estimated Arrival of 48 -72 Hours, once payment is confirmed. Bank Transfer/Deposit and Credit Card are the payments options for Tobago customers.
Saturday deliveries are also available occasionally, contact us to make arrangements.
How Long Will It Take To Get My Package?
Most orders are shipped within 24 -48 hours from the order date (depends on location). Confirmation with delivery details will be sent via Email after order is received.
Do You Ship Internationally?
We currently sell our products within Trinidad and Tobago only. We our working on taking Intimate Affairs to even more countries for our international customers!
We can suggest you to sign up for our newsletter and follow us on Social Media (Facebook and Instagram @intimateaffairstt) so you can be the first to know when we start shipping to your country.
Can I buy from abroad and get items delivered to an special one in Trinidad & Tobago?
If you are abroad and wish to purchase any of our products to get it deliver to a friend locally in Trinidad you can do so. You can purchase online, choose the Credit Card payment option on check out and instruct us with delivery details. You can also purchase a Gift Card and sent to your special one (recipient will receive email with instructions and code to purchase from us using the Gift Card).
Payment Information
What Payment Methods Are Accepted?
Cash on Delivery is available as a payment method on check out in our website if you are in Trinidad. (Orders to be shipped to Tobago are not elegible for COD).
Linx or Debit Card is available as a payment method on check out in our website if you are in Trinidad. (Orders to be shipped to Tobago are not eligible for this).
Direct Deposit or Transfer to our Republic Bank or Scotia Bank Account are also two more options of payment when ordering any of our products in stock or those available on Pre-Order Basis. Details of account numbers will be provided via email/message once orders is sent.
Credit Card Payment: Pay with your credit card. After placing your order you will receive an email with invoice and Payment Link for you to complete your transaction.
Paypal: Make sure to switch to US$ Currency before checking out (Click tab right side of your screen). On check out you will be able to see the Paypal Payment option. Follow indicated steps to complete order.
Is Buying On-Line Safe?
Using the internet to purchase our products saves considerable time and effort and also presents you with the widest choice. Intimate Affairs has been operating since November 2016 first as a Facebook Store. We can count in our records with hundreds of satisfied customers.
All orders are handled with discretion and professionalism. Simply choose your products, add it to cart, choose a payment option and checkout. Sit back and wait while we deliver to your door.
Who should I to contact if I have any queries?
Please contact support@intimateaffairstt.com or ronna@intimateaffairstt.com if you have any queries about an order. You can also WhatsApp us at +1 868 680 3737 or message us via Facebook or Instagram @intimateaffairstt.
Orders and Returns
How do I place an Order?
To place an order for any of our products:
1. Login to our online store HERE
2. In your shopping cart, select size and quantity, then click the ADD TO CART button
You can access your cart by clicking the shopping cart icon in the upper right corner of your screen. Items added to the shopping cart are not reserved until you proceed to checkout.
3. Select your Method of Payment
4. Review your orders in the shopping cart and submit your order when done
5. Your order will be sent to us
6. We will get back to you with delivery details
How Do I Track My Order?
Please call or email us if you want to know the status of your order.
How Can I Return a Product?
Please review the Returns Policy.
How Can I Cancel or Change My Order?
Please review the Returns Policy.
Do I need an account to place an order?
You can place an order as Guest without creating an account.
However, creating an account is a simple process and enables you to:
1. Store your details to save time during subsequent visits
2. Manage your addresses and personal preferences
3. Receive exciting updates and exclusive promotions from Intimate Affairs
We encourage you to make use of the advantages of ordering Online. A 10% OFF applies in all orders on check out. However, if you prefer not to order online, you can send us your order by e-mail, Call or WhatsApp +1 868 680 3737.
Who should I to contact if I have any queries?
Please contact support@intimateaffairstt.com or ronna@intimateaffairstt.com if you have any queries. You can also WhatsApp us at +1 868 680 3737 or message use via Facebook or Instagram @intimateaffairstt
